Housekeeper scorecard

Admin → Field → Scorecard turns a month of field jobs into an appraisal view: one row per housekeeper, no money on the page. A month picker (defaults to the current month) chooses what you’re looking at, and Export CSV downloads the same rows for a payroll spreadsheet.

What each row shows

• Turnovers done — cleans marked ready at least once in the month.
• First-time pass — of the reviewed ones, how many passed without ever being sent back (“3 of 4 · 75%”), with “N awaiting review” set aside. A send-back is a miss even once the redo is fixed.
• On time — the first Mark ready landed by the deadline the job had at that moment. A past turnover nobody marked ready shows as “N not done” and counts as late.
• Time per clean — average minutes from Start to that first Mark ready, against the bedroom target (180 minutes for a one-bed, plus 60 per extra bedroom). Over target reads red.
• Monthly inspections on time — ready by 18:00 WAT on the window’s last day.

How jobs are counted

Jobs count in the month they were due, credited to whoever first marked them ready — otherwise the assignee. That first ready moment is snapshotted when it happens (when, against which deadline, by whom) precisely because redos, reassignment and late checkout changes would move a recomputed answer. Audits, cancelled jobs and jobs nobody was assigned are left out. Every current field user appears, plus anyone who had jobs that month.

Access

The scorecard is admin-side, for staff, admins and owners; on a plan without field operations the page stays readable but the nav item hides. It’s deliberately free of money — it’s input for a conversation, nothing more.